Why some emails are not captured in OnePageCRM?
If you are missing some emails in OnePageCRM, this can be caused by one of the reasons below:
- Your contact does not exist yet in OnePageCRM.
- Your existing contact used a different email address which is not in OnePageCRM to reply to you.
- You just sent/received the email. It may take some time to display the email.
- You moved, archived or deleted the email message from your email account.