How to find IMAP settings for Outlook and Apple Mail email clients?

To connect to an IMAP email account you would need to set up this in OnePageCRM. To find IMAP email setting on specific email clients, follow instructions below:

  • Outlook email client
    Outlook 2010
    Outlook 2007
    Outlook 2003
  • Apple Mail email client


Outlook email client

Outlook 2010
  1. Open Outlook.
  2. Select File on the left from the top ribbon.
  3. Select Account Settings and then Account Settings in the sub-menu.
  4. In the Account Settings window, select email account you want to sync with OnePageCRM and click Change.
  5. In the Change Account window, copy the details of the Incoming mail server field.
  6. Paste the above into the IMAP name server field in OnePageCRM.
  7. Click More Settings at the bottom right of this window.
  8. In the Internet E-mail Settings pop-up window, go to Advanced tab.
  9. Copy the number assigned to the Incoming server port (this is generally 993).
  10. Paste this number into the Server port field in OnePageCRM.
Outlook 2007
  1. Open Outlook.
  2. Select the Tools menu and click on Account Settings.
  3. In the Account Settings window, select the email account you want to sync with OnePageCRM and select Change.
  4. In the Change Account window, copy the details of the Incoming mail server field.
  5. Paste the above into the IMAP name server field in OnePageCRM.
  6. Click More Settings at the bottom right of this window.
  7. In the Internet E-mail Settings pop-up window, go to Advanced tab.
  8. Copy the number assigned to the Incoming server port (this is generally 993).
  9. Paste this number into the Server port field in OnePageCRM.
Outlook 2003
  1. Open Outlook.
  2. Select the Tools menu and click on Email Account.
  3. Select View or change existing e-mail accounts and click Next.
  4. In the new window, copy the details of the Incoming mail server field.
  5. Paste the above into the IMAP name server field in OnePageCRM.
  6. Click More Settings at the bottom right of this window.
  7. In the Internet E-mail Settings pop-up window, go to Advanced tab.
  8. Copy the number assigned to the Incoming server port (this is generally 993).
  9. Paste this number into the Server port field in OnePageCRM.


Apple Mail email client

  1. Open Apple Mail.
  2. Go to Mail > Preferences at the top of your screen.
  3. When the pop-up window appears, click Accounts and select the desired account from the list that you wish to find IMAP settings for.
  4. Under the Account Information tab, select Account type IMAP.
  5. Copy details of the Incoming Mail Server field.
  6. Paste the above into IMAP name server field in OnePageCRM.
  7. Go to the Advanced tab.
  8. Copy the number assigned to the Port field and leave the box next to Use SSL checked.
  9. Paste this number into the Server port field in OnePageCRM.

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