Email capture address

Your OnePageCRM Email Capture Address lets you log emails manually with customers. BBcc or forward emails to your unique Email Capture Address to log them and add new contacts.

See how to log emails automatically here.


In this article:

Find your unique Email Capture Address
Send and log emails with Email Capture Address
Forward emails to the Email Capture Address


Find your OnePageCRM Email Capture Address

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1
Go to Email under Apps and Integrations.

Apps and Integration | Email


2
Under Configuration, scroll down to "Don't need Email Sync?" → click to expand it.

💡 If you are connected, it will be at the bottom of the Email Configuration page.

💡 Enable to Automatically include the Email Capture address



Send and log emails with Email Capture Address

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Open the email client → draft the email → add the Email capture address in the Bcc field → hit Send.



💡 Email addresses added in the Bcc field will not be stored in the CRM along with the email itself.

💡 The default email client can also be opened from the CRM directly. The Email Capture address will be added to BCC automatically if enabled.



Forward emails to your Email Capture Address

Jump up to Article's Overview ⮝

1
Open the email in your email client → click Forward → add the Email Capture Address in the To: field.


💡 Emails are saved automatically to the contact in the CRM with a matching email address.


2
For new contacts, go to Notifications in OnePageCRM → Unassigned emails.


3
Under Unassigned Emails → locate the email and:

  • assign this email to an existing contact
  • create a new contact
  • delete the forwarded email

  • 💡 After creating a new contact, the email appears on the Contact and under Emails.

    💡 Emails are logged within minutes, but busy periods can cause short delays.

    💡 Emails can be forwarded to the CRM one at a time.

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