How to reset your password

If you forget the password for your CRM account, you can request a password reset.

When you do this, a verification code will be displayed, and you will also receive an email with the link to reset your password.

Select Forgot your password? on the login page.

OnePageCRM l Login page

Enter the email address associated with your OnePageCRM → Select Reset Password.

OnePageCRM l Reset Password

A verification code will be generated → Select the copy icon to copy this code.

OnePageCRM l Verification code

Notes:

We recommend keeping this tab open for easy access to the code.
If Two-factor authentication is enabled for your account, you will not receive the Verification code and will need to enter your Authenticator code in step 5 instead.

Go to your email account and open the email with the subject line Reset your password sent from support@onepagecrm.com.

In this email, select the Reset password button.

Email received in your email client from OnePageCRM.

Notes:

If the button is not working for you please copy and paste the provided URL link, below the button, into your browser.
If you do not receive a password reset email within a few minutes, you may have put in an email address that is not associated with a OnePageCRM account. We suggest trying again, with your known login email address.

A new tab will open to change your password. Once completed select Set new password.

New Password - Enter your new password

Confirm - Enter the same password to confirm it

Verification Code - Paste/Enter your Verification Code

OnePageCRM l Set new password

If Two-factor authentication is enabled for your account, you need to enter your Authenticator code instead.

OnePageCRM l Set new password with 2fa enabled.

Log into your account with your newly created password.

How to reset your password

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