RingCentral

RingCentral is a communication platform for business calls, messaging, and video meetings.

The RingCentral Widget connects RingCentral with OnePageCRM, allowing you to view your call history with contacts directly in the CRM.


  • You need a RingCentral account to connect it to OnePageCRM.
  • Only  Account Owner or Administrators can configure and manage the integration.

In this article:

Enable/Disable the RingCentral Widget
Find/Use the RingCentral Widget


Enable/Disable the RingCentral Widget

1
Go to RingCentral under Apps and Integrations → click Install.

Apps and Integrations page | RingCentral


2
On the Configuration tab click on Connect to RingCentral.

Apps and integration | Ringcentral | Connect to RingCentral


3
Log in to RingCentral → allow OnePageCRM to display previous call history on the contact page.

Find/Use the RingCentral Widget

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1
Open a contact → find the Widget above the Contact Timeline → click to expand.

Click on the RingCentral widget to expand it.


2
Once expanded, it will display:

  • Date - The date and time of the call
  • Call type - The Inbound, Outbound, or Missed Call (Voicemail if left) and the phone number used
  • Duration - The call duration

    • Expanded RingCentral widget with the data


    💡 The widget checks only the contact's primary email address for matching data.

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