TL;DR feature (AI Assistant)

Our TL;DR feature uses AI to generate concise summaries of contact information and activity timelines.

Streamline your workflow, get instant insights, and make faster decisions in your CRM with clear, actionable overviews.

The AI-generated summary may contain inaccuracies.

BETAThis feature is currently in BETA.

In this article:

Using TL;DR AI Assistant
Set Preferences for the TL;DR AI Assistant
Show/Hide TL;DR AI Assistant


Using TL;DR AI Assistant


1
Open contact → click on the TL;DR button at the top.

Contact page | TL;DR button


2
An AI summary will be generated from the contact page.

Contact page | AI Summary


💡 To generate a contact summary, the contact needs at least 5 emails, 5 notes, or 10 completed Actions.



Set Preferences for the TL;DR AI Assistant

Jump up to Article's Overview ⮝

Set preferences for the data items you want to include in the Summary for the AI Assistant and what type of business you are running.


💡 These preferences will be set account-wide.


1
Open any contact → click on the TL;DR button at the top.

Contact page | TL;DR button


2
Click on the 3 dots menu → Preferences.

Contact page | AI Summary | 3-dots menu


3
Select Sales or Non-sales, then describe your business.

TL;DR | Preferences | Sale/Non-sales and Describe business


4
Decide What to send to AI.

TL;DR | Preferences | What to send to AI


4
Set the Creativity Temperature → click Save.


💡 Include a business description so the AI can create a better contact summary.


You can select what data items should be included:

Notes (x most recent) Check to include 10+ latest notes for the most relevant summary.
Emails (x most recent) Check to include 10+ latest emails for the most relevant summary.
Deals Check to include only Pending deals or all deals in the summary.
Contact Custom Fields Check if Contact custom field information should be included.
Profile Check to include contact profile fields (Job Title, Organization, Email, Phone, etc.) in the summary.
Contact background Check if the background field information should be included.
Completed actions Check if completed actions should be included.
Creativity Temperature

This controls the style of the summary.

  • Low (Precise) for focused, consistent summary
  • High (Creative) for varied, imaginative summaries


Show/Hide TL;DR AI Assistant

Jump up to Article's Overview ⮝
Go to Settings → Preferences → scroll down to Enable TL;DR (AI Contact Summary).

  • Green - Show TL;DR
  • Grey - Hide TL;DR
  • Settings Page | Preferences | Enable TL;DR toggle

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