Sync old emails to your CRM | Fetch historical emails

Fetch Historical Emails is available on the Business and Max plans. Upgrade here.


Know where you left off in your email conversation with your prospect or customer by retrieving your email history.

Simply select the Email sync icon in the top right corner of their contact page and click Fetch Historical Emails. 



1
Open contact → click on the Email sync iconFetch Historical Emails.

Contact | Email sync icon | Fetch Historical emails


2
If needed, you can Cancel it while the fetching is in progress.

Contact | Email sync icon | Fetch Historical emails in progress


💡 Each user can fetch up to 1,000 past emails per month.

💡 On the Business plan, it retrieves emails from the past 2 years.

💡 On the Max plan, it retrieves emails from the past 10 years.

💡 You can leave the page. Fetching will continue in the background.

💡 Fetched emails appear under Emails and on the Contact’s page.

💡 See the last fetch date and number of emails under the Fetch Historical Emails button.

💡 It's not possible to undo an email fetch.

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