Send and save emails

If you connect your email account to OnePageCRM, you will be able to send and receive emails to CRM contacts directly from OnePageCRM.

In this article:

Send emails individually from a contact
Send emails individually from Email Page
Send emails in bulk

Send emails individually from a CRM contact


Select the downward arrow → click Send email.


Contact Page l email address dropdown


Send emails individually from Email Page

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OnePageCRM has a fully operational email inbox inside your CRM account.

1
Go to your Email Page → click New Email.

Email Page l New Email

2
Add the contact email address in To: field.

Contact email address


Notes:

  • If the email address is associated with a contact in your CRM, it will be shown in a dropdown to choose from.
  • If the email address is not yet associated with a contact in your CRM and is valid, you will need to add them as a contact before sending the email.
    • The contact can be created directly from the new email by clicking on the blue plus (+) sign.
  • Bulk emails cannot be sent from the Email Page.


1
Select the appropriate contacts using the bulk selector or individual contacts by selecting the checkbox beside their name → select Email from the bulk update menu at the top.

Note: You can also select contacts from any of the filters to the left of your Action Stream, including tags, status, lead source,s or filters.


Action Stream | select the appropriate contacts | in the bulk update menu click on Email.

2
In Step 1: Create master email and preview, type your email message or choose a Template.
Note: Variables appear in red text and will automatically populate for each contact.
3
Click Preview to view the emails.

Preview email message

4
In Step 2: Preview emails with option to tweak you can:
  • Personalize email content by selecting the Edit individually link.
  • Look through the individual emails using the left and right arrows.
Click Send All once you are happy with your email messages.

Edit bulk emails individually


Notes:

  • Emails sent in bulk are received as individual emails to each contact. They will not be able to see each other's email addresses.
  • There are email send limits associated with the number of bulk emails you can send per 24 hours/user:
    • With the Legacy plan (signed up before December 2020), you can send up to 200 emails per user/day.
    • With the Professional plan, you can send up to 250 emails per user/day.
    • With the Business plan, you can send up to 450 emails per user/day.
  • You can send up to 30MB per email in attachments.
  • You can use variables in the subject line of your templates to include first name, last name, company, etc.
  • If you choose to 'open in your email client', your email signature will lose its formatting as Mailto links do not support HTML.

To view your sent Bulk emails, open the Email Page → go to the Sent folder on the left-hand side of the page.


Click on the dropdown arrow to view the list of contacts you emailed. You can also click on each email to view it separately.


Email Page l Sent Folder l Bulk email


Note:

  • You will be able to see who opened the email by using the Email Open Tracking feature (only available for Business Plan).
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