How to create Custom Reports

Custom Reports give you an overview of activity in your OnePageCRM account:

  • Generate, save, and email reports
  • Monitor your team’s performance
  • Stay on top of your sales

Max plan: up to 50 saved reports

Business plan: up to 30 saved reports

Professional plan: up to 10 saved reports

Legacy plan: up to 3 saved reports


In this article:

Generate a Custom Report Download a Custom Report
Save/Email Custom Reports Modify, Configure, or Delete a Custom Report
Run a Custom Report



Generate a Custom Report


1
Go to Custom Reports → click on Generate report.

More | Custom Reports | Generate report


2
Select the criteria and date range for the report → click Run to generate your report.

Custom Report | Generate report | Run


💡 Edit the report by clicking the pencil icon.

💡 Download the report by clicking on the downward arrow.

💡 Save the report to run it again later and, optionally, email the report.

Custom report | Save, Edit, Download the report



Overview of available criteria:


  • Users
  • Contacts: New or deleted contacts during the time period
  • Status conversions: Any time you or a team member changed the status of contacts
  • Calls: By call result
  • Meetings
  • Deals: New, Won, Lost, Commission Margin (if Cost is enabled)
  • Actions: New, Completed, Edited
  • Notes: Created, Edited
  • Emails: Sent and received

Refine your report:

  • Group by: User (pre-selected)
  • Check the Include total columns check-box
  • Segment


Save/Email Custom Reports

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💡 You can run unlimited reports, but the number you can save depends on your plan.


1
After generating the report → click on Save.

Custom Report | Save


2
Enter a Report name and choose who can access it.

3
Optionally, turn on Email this report → choose the frequency, format, and recipients.

4
Click Save.

Custom Reports | Save and/or email the report


💡 Users must have View Activity page permission to receive the email. See User Permissions for details.

💡 Saved reports appear in the Custom Reports page.

💡 Modify, configure, and/or clone saved reports.

💡 Configure email alerts from the Custom Reports page via the gear icon

Custom Reports | Edit, modify, clone report



Run a saved Custom Report

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1
Go to Custom Reports → select the appropriate saved report.

Custom report | Select saved report


2
Click Refresh if the report doesn’t update automatically.

Custom Reports | Refresh report



Download a Custom Report

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Click the downward arrow (↓) to download the report as a CSV or Excel file.



Modify, Configure or Delete a Custom Report

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Custom report settings can be updated to suit your reporting requirements.


Go to Custom Reports → hover over a saved report:

  • Modify - Click the pencil icon
  • Configure - Click the gear icon
  • Duplicate - Click the clone icon
  • Delete - Click the bin icon

Custom Reports | Edit, modify, clone, delete


💡 You can configure a report to be sent to all or specific users.

💡 Users need the required permission to create, edit, or receive reports.

💡 If a report is set to Visible to all users, anyone can run it.

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