Customize pipeline and deal stages

Only the Account Owner and/or Admin can customize Deal stages.



1
To add, edit or remove a deal stage, navigate to your Pipeline Page → click on the Gear icon at the top right-hand side of the page.

Note: You can configure the Deal Stages from the Kanban and Forecast View of the Pipeline Page.

Deal Stages l Gear Icon to configure the pipeline.


2
In the pop-up window, you can edit the Pipeline Name and Stage names as required.

Click on the:
  • blue plus (+) icon - to add a new deal stage → type the probability percentage in the % column and the stage name.
  • red minus (-) icon - to remove a deal stage.
  • click into an existing deal stage name or percentage to edit it.

  • Once you have completed the update → click Save.

    Configure Pipeline pop-up window



    For Delivery Pipelines, you also have the option to choose to Open the associated contact when clicking on a deal card, instead of the deal details, by toggling the slider to green.



    Notes:

    • If you delete a deal stage, existing deals assigned to this stage will be moved to the closest equivalent stage.
    • You have the option to create up to nine deal stages.
    • The Deal Stages will be sorted automatically by the number in the percentage (%) column from lowest to highest.
    • You cannot have duplicate deal stage percentage (%) values - each stage must have a different value.
    • To rearrange the Deal Stages, edit the numbers in the percentage (%) column.
    • A new Deal Stage will always be added at the bottom. However, the stages will rearrange automatically, according to the number in the percentage (%) column, once saved.
    • You can rename the Won Deal Stage.
    • You can hide the Won Deal Stage in the Configure Pipeline pop-up window by checking the box between the Won Deal Stage name and Hide.
    Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

    Still need help? Contact Us Contact Us