Talkdesk
Talkdesk is a browser-based call center software used in sales, customer support, and marketing. Talkdesk will automatically synchronize contacts, activities, and notes between OnePageCRM and Talkdesk in real-time and display customer’s contact history and information from OnePageCRM to Talkdesk.
How to install the Talkdesk integration
1
Go to your
User/Profile icon (in the top right hand corner) → Select
Apps and Integrations.
2
Under
Communication Apps select
Talkdesk → click
Install.
![Select Talkdesk from the apps](//d33v4339jhl8k0.cloudfront.net/docs/assets/524f43ece4b0cb13e565bb66/images/65787a77ff0bdb1b7ececc93/file-zF9IRjZuGT.png)
3
Click
Add to Chrome to install the Talkdesk extension to your Chrome browser.
4
In the pop-up, click
Add extension.
How to make a call using Talkdesk in OnePageCRM
1
Login to your Talkdesk account.
2
In OnePageCRM open a contact and click on the phone number to
Call using Talkdesk.
![](//d33v4339jhl8k0.cloudfront.net/docs/assets/524f43ece4b0cb13e565bb66/images/6577023a4f37be75a5026ce8/file-FnQDclNODE.png)
3
Once you've completed your call, you have the option to
add call note details in OnePageCRM.
![](//d33v4339jhl8k0.cloudfront.net/docs/assets/524f43ece4b0cb13e565bb66/images/6578475ca734fb456461fba1/file-zv26RC9mHT.png)