Talkdesk

Talkdesk is a browser-based call center software used in sales, customer support and marketing. Talkdesk will automatically synchronize contacts, activities, and notes between OnePageCRM and Talkdesk in real-time and display customer’s contact history and information from OnePageCRM to Talkdesk.

In this article:

Install Talkdesk integration  Make a call using Talkdesk

How to install the Talkdesk integration

1
Go to Apps →  All Integrations → click on the Talkdesk icon under the Communication apps category

2
Click on the Install button
3
Click  Add to Chrome to install the Talkdesk extension to your Chrome browser
4
In the pop-up, click Add extension

How to make a call using Talkdesk in OnePageCRM

1
Login to your Talkdesk account
2
In OnePageCRM open a contact and click on the phone number to call via Talkdesk
3
Once you've completed your call, you've the option to add call note details in OnePageCRM. 

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