Talkdesk

Talkdesk is a browser-based call center software used in sales, customer support, and marketing. Talkdesk will automatically synchronize contacts, activities, and notes between OnePageCRM and Talkdesk in real-time and display customer’s contact history and information from OnePageCRM to Talkdesk.

In this article:
How to install the Talkdesk integration 
How to make a call using Talkdesk

How to install the Talkdesk integration

1
Go to your User Profile / Initials (in the top right hand corner) → Select  Apps and Integrations.  
2
Under Communication Apps select Talkdesk → click  Install.
3
Click  Add to Chrome to install the Talkdesk extension to your Chrome browser.
4
In the pop-up, click Add extension.

How to make a call using Talkdesk in OnePageCRM

1
Login to your Talkdesk account.
2
In OnePageCRM open a contact and click on the phone number to Call using Talkdesk.
3
Once you've completed your call, you have the option to add call note details in OnePageCRM. 

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