Add or import contacts to OnePageCRM

There are three ways you can add contacts to OnePageCRM:


In this article:

Add contacts manually
Import contacts in bulk

 


Add CRM contacts manually

Jump up to Article's Overview ⮝

1
To add a contact manually, click on Add Contact at the top of the Action Stream or Contact Page.

Add Contact button in CRM - OnePageCRM

2
Enter the contact details → click Save.

The following details are required for a contact to be saved to the CRM:
  • Last name or organization name
  • Status
  • Owner
  • CRM contact details - OnePageCRM



    Notes:

    • Fields, like Phone, Email, URL, and Address, can be given a label to identify the type of details in these fields, for example, Home, Work, Billing, etc. Click on the type dropdown for each contact detail to set a type.
    • If you usually work with the same detail type, you can set a default so that you don't have to change it every time you're adding/editing a contact. See here how to do that.

    CRM contact default values for phone, email, URL

    3
    Once you save a contact, you are prompted to enter a Next Action for them to kickstart your sales process.

    After you added a Next Action → click Save

    next action area in OnePageCRM - tasks and reminders

    If a Next Action has been added you'll see the new contact in your Action Stream.

    today's action/task in Action Stream - OnePageCRM



    Import contacts in bulk

    Jump up to Article's Overview ⮝

    Note:

    • In order to import a contact, either the Last Name or the Organization Name is required.
    • All contacts in OnePageCRM require a status. During the import, you will need to choose a default status.
    • In case you have contacts with different statuses, we suggest importing them in batches by status.

    1
    Go to your User/Profile icon (top right-hand corner) → Import and ExportContacts Import from file.

    Import & Export Page, click on Contacts Import from file.

    2
    Under Import as → select New contacts → click Select file to upload → choose the CSV file you wish to import.
    3
    Select file format (column separator) from the options below: 
    • , (comma) 
    • ; (semicolon)
    Click Upload & Next.

    Select file format.

    4
    In step 1. Map fields → map the columns from your uploaded file with OnePageCRM fields and tick the Ignore checkbox for fields you don't want to import → click Next.

    Import Map Rules



    Notes:

    • If you use our import sample file, the fields will be matched automatically.
    • It's not possible to map a single field type to multiple columns in your file.

    5
    In Step 2 Preferences set your preferences to all imported contacts → click Next.

    Import Step 2. Preferences

    Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

    Still need help? Contact Us Contact Us