Enable Mandatory/Required custom fields

Make sure essential information is always populated into your OnePageCRM account by setting some custom fields as Mandatory.

This feature is available on the Business plan.


1
To make a Custom Field Mandatory either add a New Custom Field or edit an existing Custom Field

2
Click on the dropdown and choose between:

  • Not required - not mandatory
  • For web app only - only mandatory if a contact is saved via the Browser App
  • For web and mobile app - mandatory if a contact is saved via the Browser or Mobile App
  • Click Save.

    Mandatory Custom Field


    3
    In the contact view, your mandatory field will be displayed with an asterisk (*) to indicate this field as mandatory and the contact cannot be saved unless it is populated.

    Mandatory Custom Field l Edit contact


    Notes:
    • Only Administrators and the Account Owner can set custom fields as mandatory.
    • If you edit a contact and try to save it without populating the mandatory field, the custom field is highlighted with a red error box, and you get the message: Please enter all the mandatory fields.
    • When creating a CRM contact, the contact's Last Name or Organization is mandatory by default.
    • You can populate data from Custom Fields also in Email Template Variables.
    • Custom Fields cannot be used in Custom Reports.
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