Why some emails are not stored in OnePageCRM?

If you are missing some emails in OnePageCRM, this can be caused by one of the reasons below:

  • Your contact does not exist yet in OnePageCRM.
  • Your existing contact used a different email address which is not in OnePageCRM to reply to you.
  • You just sent/received the email. It may take some time to display the email.
  • You moved, archived or deleted the email message from your email account.

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