Cancel or restore subscription

You can easily cancel your OnePageCRM account if needed by following the steps below.

If you want to restore your CRM account, see below for more details.

Cancel the Subscription

Only the Account Owner can delete the CRM account.

Click on your User/Profile icon (top right-hand side) → Users, Plans and Billing → Billing tab → scroll down to Billing info → select Cancel plan.

Complete our brief Exit survey in the pop-up and click Cancel plan.

Your OnePageCRM plan will be canceled at the end of your current billing cycle.

Note: You will still have access to your OnePageCRM account until the end of your billing cycle. For example, if your billing cycle starts on the 2nd of every month, and you cancel on the 12th of the month, you will have access to the account until the 2nd of the next month.

What happens to my data after I cancel?

Once your OnePageCRM subscription is canceled, your account will be frozen.

Your CRM data will be automatically deleted 12 months after the account is downgraded.

We would recommend exporting your data by logging in and exporting your contacts and deals from OnePageCRM before you cancel your account.

The cancellation can be reverted at any time before the end of the current billing cycle.

See below in Restore the subscription plan.

Restore the CRM account

Once the subscription is canceled and you change your mind, you have the option to revert the subscription status on your account and restore it.

However, please note that you can only restore your subscription before the end of your current billing cycle.

Click on your User/Profile icon (top right-hand side) → Users, Plans and Billing → Billing tab → in the Your Current Plan section select RESTORE.

Once you have restored your subscription, you will be charged on your next billing date automatically.

Resubscribe to OnePageCRM

If your subscription is canceled and the billing cycle is completed or your trial account has expired, you can re-subscribe to your OnePageCRM account to pick up where you left off.

Please note: You can only resubscribe to the account if it has not been deleted.

Click on your User/Profile icon (top right-hand side) → Users, Plans and Billing → Billing tab. Your previous subscription plan details are displayed here.

Update your Plan Details as needed → click Save & Continue.

Plan name

Number of users

Billing interval

Notes:

The Currency is set to your initial preferred currency and cannot be changed when re-subscribing.
If you have a coupon code add it now, by clicking on Add coupon code.

In the expanded Secure Payment section, enter your credit card details and tick I have read & accept the Terms of Service → click Pay now.
Your card will be charged immediately.

Update the Billing info if required.