Why some emails are not captured in OnePageCRM?

If you are missing some emails in OnePageCRM, this can be caused by one of the reasons below:

• Your contact does not exist yet in OnePageCRM.
• Your existing contact used a different email address which is not in OnePageCRM to reply to you.
• You just sent/received the email. It may take some time to display the email.
• You moved, archived or deleted the email message from your email account.