Help Scout is a customer service software that brings all email and chat conversations with a customer to a shared inbox, keeping the whole team on the same page.
Connect OnePageCRM with Help Scout for an enhanced customer experience by quickly adding new contacts or opening existing contacts in OnePageCRM right from your Help Scout dashboard, along with the option to view contact details and associated deals right inside of Help Scout.
|In this article:|
|How to install the Help Scout Integration|
|How to select the information to be displayed|
How to install the Help Scout Integration
How to select the information to be displayed in Help Scout
- Help Scout integration can be enabled and configured by the Account Owner or Administrator user only.
- If a Help Scout contact does not exist in OnePageCRM it can be added in one click from Help Scout.
- View existing OnePageCRM contact details such as Next Action, tags, status, pending and recently Won/Lost Deals and custom fields.