Status Sync across Organization

Instead of individually updating the Status of CRM contacts, you can enable Status Sync for all contacts within the same Organization.

When enabled, changing the Status of one contact updates the Status of all contacts in that organization.


Only Account Owners or Administrators can enable/disable the sync for Statuses.


In this article:

Enable by default for all new organizations
Enable for individual organizations
Enable in bulk

Enable Status Sync by default for new Organizations


In Settings → find For multiple contacts in the same organization → toggle the slider for Sync Status by default.

Settings | Contact Preferences | For multiple contacts in the same organization


💡 This update will be applied for all users within the same CRM account.

💡 These settings only apply to new organizations and won’t affect existing tags.



Enable Status Sync for individual organizations

Jump up to Article's Overview ⮝

1
Open a contact in the organization → click the pencil icon to edit.

Contact l Pencil icon


2
Scroll to Status → select the checkbox next to the field.

  • ticked - The sync is enabled
  • unticked - The sync is disabled
  • Contact | Edit | Status | Sync checkbox


    💡 Updating a contact’s Status will update the Status for all contacts in the same organization.

    💡 When enabling, a notification shows how many will be changed to match the selected Status.



    Set Status Sync for multiple organizations in bulk

    Jump up to Article's Overview ⮝

    1
    Select the contacts → Bulk Update menu → 3-dots (⋮) → Advanced updates....

    Action Stream | Bulk update menu | Advanced updates...


    2
    In Advanced Bulk Updates, select Sync Status → choose Enable or Disable → click Apply.

  • Sync ON - Enable Status Sync
  • Sync OFF - Disable Status Sync
  • Advanced Bulk Updates | Sync Status




    💡 All contacts in an Organization must have the same Status before Status Sync can be enabled.

    💡 Status Sync requires at least two contacts in an Organization.

    💡 See why some selected contacts were not updated.

    Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

    Still need help? Contact Us Contact Us