How to display priority actions in your Action Stream
Your Action Stream displays all your Next Actions, plus (ASAP, overdue, and today's) actions in your Action Stream so you know all the important (and urgent) actions that need your attention.
| In this article learn how to: |
| Swap queued actions |
| Manage Overdue Actions |
All priority actions are shown in your Action Stream as follows:
Swap queued actions
If the priority of your Next Action changes, you can swap it with one of your queued actions.
Go to the Contact view → Hover over the queued action → Select Swap.
Notes:
If a queued action's date is before the date of your Next Action, we'll display a yellow warning icon prompting you to swap actions.
Manage Overdue Actions
Quickly change action dates from your Action Stream.
In your Action Stream, select the date label of your overdue action → Select a new date from the Date Picker.
Notes:
- A maximum of 4 actions (ASAP, overdue, and today) will be shown for each contact in your Action Stream.
- If another team member assigns you an action that is due before your Next Action, they will not have the option to swap actions for you. You'll be notified that a new action was assigned to you and it's up to you to evaluate the priority of this action and swap it if necessary.