Activity Reporting

The Activity page gives you a summary of all your sales team's activities in your account. Details of Notes, Calls, Meetings, Deals, Actions, Emails and Logs (new contacts created, deleted, status updates, edits) are displayed here. 

You can segment by team members, predefined filters and select a time frame.

In this article:
Activity types
Filter your Activities
Search your Activities

Activity types

To find the Activity page click More → Activity.

To find the Activity page click More and Activity.

The data is segmented based on the different activities that have taken place in the account. Click on each tab to see the total of each activity completed. 

Activity Page l available activity tabs.

Each tab displays a different activity:

  • All - Overview of all your activities sorted in chronological order.

All tab displays an overview of all your activities sorted in chronological order.

  • Notes - All updates relating to notes created and edited along with totals.

Notes tab, displays all updates relating to notes created and edited along with totals.

  • Calls - All completed call notes and conversation results along with totals.

Calls tab displays all completed call notes and conversation results along with totals.

  • Meetings - Overview of all your meeting notes sorted in chronological order.

Meetings tab displays an overview of all your meeting notes sorted in chronological order.

  • Deals - Updates and statistics relating to Deals that are new/won/lost along with totals.

Deals tab displays updates and statistics relating to Deals that are new/won/lost along with totals.

  • Actions - Overview of Actions completed/deleted and updated along with totals.

Actions tab displays an overview of Actions completed/deleted and updated along with totals.

  • Emails - All sent and received emails along with totals.

Emails tab displays all sent and received emails along with totals.

  • Logs - Overview of individual and bulk edits made to your contacts such as updates on status, tags, address, email addresses, ownership, etc.

Logs tab displays an overview of individual and bulk edits made to your contacts.

Note: You can open your contact in a popup while viewing the Activity page to add new Next Actions, notes, deals, calls, etc. 

Filter your Activities

On the Activity page, you can filter your activities by:

  • Team member
  • Predefined filter (tags & filters)
  • Time frame

Search your Activities

1
Type a keyword in the search bar → select in Activity page.


You can search any of the below examples in your Activities:

First and last name

Phone number

Background

Calls

Address

Organization Name

Email address

Notes

Deals

2
Any activity matching the term criteria will be found and listed in the Activity page.
Notes
  • Account owner or Administrator can also set up users' rights to view Activity page. Read more here.
  • The activity search will only return results if your search query contains the first characters of what you're looking for. For example, if you want to find any activity containing the word "Appointment", the search query must be typed from the start of the word, i.e. "App", "Appoint", and not "point", "pointment", etc.
  • For more extensive searches using multiple fields you can use Filters.
  • There are some search queries that will not return a result when searched on their own see below:
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    don't
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    during
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    for
    from
    further
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    has
    hasn't
    have
    haven't
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    he's
    her
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    hers
    herself
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    how
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