Add/remove a user from your CRM account

Collaboration is key to growing a small business. That's why it's very easy to add new users to OnePageCRM and manage their permissions.


In this article:

Add users
Remove users


Add new CRM users




1
Click on your User/Profile iconUsers, Plans and BillingUsers tab → select the + Add User button.

add new crm users on the Users page


💡 If you’ve reached your user limit, purchase another seat before inviting a new user.


2
In the Add user pop-up, enter values for the required:

  • First name
  • Last name
  • Email address (Username)
  • add new crm users


    3
    Select either User or Admin from the Access drop-down → click Next to open the Permissions tab.

    set crm user roles


    💡 Administrators automatically have full account access without needing extra permissions.

    💡 If you are in the Business plan, you can also select Focused User and select a User Group.


    4
    In the Permissions tab tick each privilege to enable access → click Send email to add the new user.

    crm user permissions settings


    💡 New users receive an email with a link to set their password and complete their OnePageCRM sub-account setup.




    Remove a user from your CRM account

    Jump up to Article's Overview ⮝

    1
    Click on your User/Profile iconUsers, Plans and BillingUsers tab → select the user profile whom you wish to delete.

    manage crm users


    2
    In the Edit user's details pop-up select Delete user.

    delete crm user


    3
    In the Delete user pop-up, select:

  • A user to whom you want to assign the removed user's contacts.
  • The checkbox to confirm that you want to delete the user.
  • Click Delete.
  • re-assign CRM contacts of a deleted user


    💡 If you add a new user to fill this seat, you won't be charged again until your next billing period.

    💡 f no one else is joining, update the number of users on your Billing page accordingly.

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