Integrations - what you need to do

We'd recommend checking all apps you've integrated with OnePageCRM and uninstall/remove the integration from the partner app where necessary. Please follow the instructions below...                                                                                                                                                                                                   

MailChimp Unbounce
MailChimp Forms PieSync
Google (contacts, email send, Gcal) Sage Accounting
Chrome Extension TalkDesk
Calendars: Outlook 365 & iCal    Dropbox
Email Sync - Beta (Nylas) Google Drive
Zapier  
ActiveCampaign
Xero Twitter (Discontinued integration)
Help Scout Highrise
Evernote API 
Wufoo    Webhooks

MailChimp

To disconnect the integration:

1
Login to OnePageCRM  →  Apps →  All Integrations  MailChimp → Configuration → Disconnect.
Login to MailChimp → click on your name (top right-hand corner) →  Account →  Extras →  API Keys.
3
Click under the Status of your API key connected with OnePageCRM → select "Disable" .

To reconnect the integration:

1
Login to MailChimp → click on your name (top right-hand corner) →  Account →  Extras →  API Keys →  Create a key. NOTE: It's critical to use this new API key with your OnePageCRM integration.
2
Login to OnePageCRM →  Apps →  All Integrations →  MailChimp → Click on Install, follow the steps here.

MailChimp Forms

The OnePageCRM Development team have removed and regenerated new Callback URL for every account. Thus, this will cause any current connections using the previous Callback URL to stop working. However, it's important that you delete this Callback URL from your MailChimp Account.

1
 Login to MailChimp → Click on your connected list →  Settings →  Webhooks → Edit.
3
Click on Delete.

To reconnect the integration:

1
Login to OnePageCRM →  Apps →  All Integrations →  MailChimp Forms →  Configuration → Connect Mailchimp Form to OnePageCRM → Copy Callback URL.
2
Login to MailChimp → Click on your connected list →  Settings →  Webhooks →  Edit →  paste Callback URL.

Chrome Extension

As a safety measure, the OnePageCRM Development team have removed and regenerated all API keys. 

To get the Chrome Extension working again, you must:

1
Uninstall it first, see here
2
Reinstall it again, follow the steps here.

Calendars - Outlook 365

1

Open your Outlook 365 Calendar → under Other Calendars Remove the OnePageCRM calendar link. 

Calendar - iCal

1

Open your iCal → click on OnePageCRMUnsubscribe → Delete.

To reconnect your Calendar to OnePageCRM, follow the steps here

Email Sync - Beta (Nylas)

As a safety measure, the OnePageCRM Development team have removed authentication between email sync (Nylas) and your OnePageCRM account causing the integration to stop working. 

To get the integration working again, you must configure your account again. Please follow the steps here

Zapier

1
Login to Zapier → Select  Connected accounts →  disconnect any accounts connected with OnePageCRM.
2
To reconnect, Login to Zapier and click on " Make a Zap".   

Xero

1
Login to OnePageCRM →  Apps →  All Integrations →  Xero → Disconnect
2
To reconnect the integration, follow the steps here.
Please note: As an additional safety measure, OnePageCRM have contacted Xero and requested them to revoke all access to users accounts.

Help Scout

The OnePageCRM Development team have removed and regenerated new API keys for every account. Thus, this will cause any current connections using the previous API key to stop working. However, it's important that you delete this API key from your Help Scout Account.

1
To disconnect: Login to Help Scout and go to Manage →  Apps → Installed → OnePageCRM →  Uninstall App.
2
To reinstall the integration: follow the steps here.

Evernote

1
To uninstall the integration, Login to OnePageCRM →  Apps →  All Integrations →  Evernote →  Disconnect.
2
To reinstall the integration, follow the steps here.

Wufoo

As a safety measure, the OnePageCRM Development team have removed and regenerated new Handshake keys for every account. Thus, this will cause any current connections using the previous Handshake key to stop working. However, it's important that you delete this Handshake key from your Wufoo Account.

1
Login to Wufoo →  Forms →  Edit →  Add integrations → change handshake key .
2
To find your new Handshake key, follow the steps here.

Unbounce 

As a safety measure, the OnePageCRM Development team have removed and regenerated new Webhook URLs for every account. Thus, this will cause any current connections using the previous Webhook URL to stop working. However, it's important that you delete this Webhook URL from your Unbounce Account.

1
Login to Unbounce → Click on your connected form → Webhooks → Delete Webhook.

2
To reconnect the integration, follow the steps here.

PieSync

1
Login to OnePageCRM  →  Apps →  All Integrations →  PieSync → click on  Uninstall
2
To reinstall the integration, follow the steps here.
Please note: OnePageCRM have revoked PieSync API tokens for all OnePageCRM users. If you wish to continue using the integration please follow the steps above.  

Sage Accounting 

1
Login to OnePageCRM →  Apps →  All Integrations →  Sage → click on Disconnect
2
To reconnect the integration, follow the steps here.
Please note: As an additional safety measure, OnePageCRM have contacted Sage  and requested them to revoke all access to users accounts. 

TalkDesk

1
Login to OnePageCRM →  Apps →  All Integrations →  TalkDesk → click on  Uninstall.  
2
Login to TalkDesk → Admin (Admin access only) → IntegrationsOnePageCRMDisconnect.
3
Uninstall the Installing Talkdesk Click-to-Call extension → reinstall. You can find the steps to install the Talkdesk Click-to-Call extension here.
4
To reconnect the integration, follow the steps here.

Dropbox

Dropbox accounts are not affected.

Google Drive

Google Drive accounts are not affected.

Active Campaign

Active campaign accounts are not affected as the integration was created on their side.

Highrise

The OnePageCRM Development team have removed and regenerated new Authentication tokens for every account. Thus, this will cause any current connections using the previous Authentication token to stop working. However, it's important that you delete this Authentication token from your Highrise Account.

1
Login to Highrise →  Account and settings →  My Info →  Integrations → Select " Regenerate" to remove the old authorization token. 

2
To regenerate a new authorization token, please follow the steps here

Twitter (Discontinued integration)

This Twitter integration is only available for a limited number of OnePageCRM accounts. 

1
If you had your OnePageCRM account connected with Twitter, you must go to your settings →  Settings and Privacy →  Apps and Devices → Under Apps connected to your Twitter account →  OnePageCRM → select Revoke access.
2
To reconnect the integration go to Apps →  All Integrations →  Twitter → Connect to Twitter.

API (Developer access only)

The OnePageCRM Development team have removed and regenerated all API keys for every account. Thus, this will cause any current connections using our API keys to stop working. NOTE: We would recommend to check with your IT team or person and / or the person who set up the integration to ensure all steps have been followed.

Actions to be taken: 

1
Users must update their integrations with the new API keys.
2
To find the new API key, Go to OnePageCRM →  Apps →  All integrations → API.

Webhooks (Developer access only)

The OnePageCRM Development team have stopped sending Webhook URLs. Thus, this will cause any current connections using our Webhook URLs to stop working. NOTE: We would recommend to check with your IT team or person and / or the person who set up the integration to ensure all steps have been followed.

Actions to be taken: 

1
Users must delete the secret key in their application.
2
To connect your integration again you must use the newly generated Webhook URL and Secret key. To find your new Webhook URL and Secret key, go to OnePageCRM →  Apps →  All integrations →  Webhooks → Configure Webhooks. Note: It's important to use a Secret key along with your Webhook URL. 

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